Molin AI

Molin AI is the smartest AI Agent for conversational product search, product discovery, and customer support for online stores.

It accurately answers 80% of visitor questions, suggest products during conversations, track customer orders, and understands 90 different languages.

Molin AI is designed for e-commerce. Like ChatGPT, Molin understands everyday conversations and can help customers find exactly what they’re looking for. It can compare products, suggest alternatives, and recommend useful accessories—all directly on your website. This helps you sell more products and saves valuable time spent handling customer questions.

Molin connects seamlessly with widely-used platforms like Shopify, WooCommerce, Wix, Shoper, UNAS, Shoprenter, and many others—letting store owners set it up with just one click.

Key features – Why choose Molin?

– Sell more products: Increase your sales by recommending relevant products directly in chat.
– Quick replies: Give your customers instant, helpful answers in many different languages.
– Order tracking & automated actions: Molin can keep customers up-to-date with their orders, handle returns automatically, and manage common tasks.
– Easy integrations: Customers can chat directly on your store website or on Facebook Messenger. (Email is coming soon.)
– Accurate and fast responses: Automatically handles up to 80% of customer inquiries.

What’s stored in Molin’s knowledge base?

Molin uses several key sources of information to give customers helpful, accurate answers
– Product Catalog: Shows detailed information about products—names, prices, descriptions, availability, and images.
– Website Content: Molin learns information directly from your website, helping answer common questions quickly.
– Documents & FAQs : Easily upload PDF documents like guidelines and FAQs to assist visitors .
– Customer & Order Data: By connecting directly to your store, Molin has access to orders, customer preferences, and useful details for providing better, more useful customer support.
– Real-time Order Tracking: By integration through an API, Molin provides quick updates on order status, without extra coding or technical effort, allowing customers to track their orders at any moment.

Trusted by over 1,000 online stores and backed by investors, Molin helps e-commerce businesses automate customer support and sell more.

Create your new employee in just 1 minute—try it free for 14 days: https://molin.ai/